“My Lords, when does the Minister envisage a full service returning to the Veterans UK helpline, which is offering only limited information to veterans over the phone at the moment? I tested it myself yesterday. Also, when do the Government plan to revisit their totally unsatisfactory policy on war widows’ pensions as a result of the letter from the Secretary of State for Defence to the chair of the War Widows’ Association on June 29? As a vice-president of the WWA I know that war widows cannot wait much longer.”
Questions posed by our Vice-President Baroness Crawley click on the link below to see the response from Lord True.